This is a grassroots introduction program that helps participants successfully transition from worker to the Leading Hand role. The program aims to create a level of self-awareness around one’s own behaviours and the subsequent impact on team members. Participants will develop some basic communication skills and techniques and learn how to get the best out of their team. They will discover how to get the work done through planning and assigning tasks and how to apply effective consultation processes in the workplace to solve work related issues.
This workshop is designed for employees who are or may become Contact Officers.
Navigating employment awards can be a perplexing task. Recent changes to some Awards might be confusing and perhaps you are unsure which path to follow. Ai Group's Digital Classroom® is pleased to offer 1.5-hour sessions which explore the current Awards in detail.
This introductory short course is designed to equip Leaders, HR and WHS professionals to use a trauma-informed lens in their work practice. The session will improve participants' knowledge, understanding, and response to trauma. The session will explore how to recognise signs of trauma, avoid practices that may re-traumatise individuals, and enhance the skills related to interacting with those who have experienced trauma.
There are 165,000 organisations in the supply chain which are affected by the latest CoR reforms, many of which still don’t seem to understand that they could be exposed to massive penalties for breaches in CoR when reforms came in during 2018.
The purpose of this topic is to assist participants (managers/supervisors) to develop skills that should help them to improve the performance of individuals in the workplace. This session also examines the legal requirements of performance management and discipline.
Navigating employment awards can be a perplexing task. Recent changes to some Awards might be confusing and perhaps you are unsure which path to follow. Ai Group's Digital Classroom® is pleased to offer 1.5-hour sessions which explore the current Awards in detail.
The purpose of this topic is to introduce participants (managers/supervisors) to the theory on conflict, and how to develop the skills needed to assist them in dealing with conflict and difficult people in your work setting.
The purpose of this topic is to identify strategies to allow participants to identify and manage workplace mental health issues with team members.
In most jurisdictions, there is a requirement for an employer to nominate a Return to Work Coordinator if they exceed a set threshold*. The role of the Coordinator is to assist in the management of workers’ compensation claims to support recovery and early return to work.
This two day program covers practical tools and techniques that every leader needs. Leading Hands and Supervisors will be introduced to the essential elements of leading people at work and ensuring compliance with relevant workplace legislation.
Navigating employment awards can be a perplexing task. Recent changes to some Awards might be confusing and perhaps you are unsure which path to follow. Ai Group's Digital Classroom® is pleased to offer 1.5-hour sessions which explore the current Awards in detail.
Navigating employment awards can be a perplexing task. Recent changes to some Awards might be confusing and perhaps you are unsure which path to follow. Ai Group's Digital Classroom® is pleased to offer 1.5-hour sessions which explore the current Awards in detail.
This program is for all organisations, large and small, and across all industry sectors and is ideal for managers, supervisors and small business owners.
Our Cultural Humility Training is focused on creating awareness and knowledge about First Nations cultural practices and how that translates into a professional setting.
